About SFIS

Information Technology

SFIS Staff Prepare Devices for Student Home Delivery

Technical Support

Students

Students can submit help tickets on their own.
Students should first call (888) 966-8557 with their device in front of them.
If there is no answer, the student must text or email helpdesk@sfis.k12.nm.us and MUST INCLUDE A PHONE NUMBER
Students must watch for IT outreach by call, text, or e-mail at sfisonline to set up a support call.
Students should have their device in front of them at the time of the call to best resolve an issue.

General Information

Technical Support is provided to students and staff 10am to 5pm Monday – Friday.
E-mail: helpdesk@sfis.k12.nm.us
Text: helpdesk@sfis.k12.nm.us for a call back. Include your name and phone number.
Call: The IT Office (505) 989-6377
For help with SFIS Online Password Changes: Brian Valinski: 505-659-7997
For help with NASIS Password Changes: William Pacheco: 505-670-6194

wpacheco@sfis.k12.nm.us
iVisions Password Resets: E-mail Cindi Pohl at capohl@sfis.k12.nm.us.

During times of COVID-19, teaching and learning has gone digital - whether we like it or not, or feel prepared for it or not. The SFIS IT Department hopes that our students and staff will positively embrace the opportunity to try new things, develop new skills, and explore new ways to communicate.

Remote Learning: Students in need are issued a Google Chromebook or Windows PC. PC laptops have been given to students in dual enrollment Computer Science, AutoCad, or Video Editing classes. SFIS Online on the Google Classroom platform is the primary learning management system. Google Meet and Zoom can be used for video-conferencing between a student and a teacher, or for a group of students.

Remote Working: Staff have also be issued Chromebooks and Windows PCs. Administrative staff working remotely utilize Zoom for on-line meetings. The Google Classroom is in full and active use with students submitting homework. Staff at-home-devices assist remote work and the opportunity to develop personal technology skills through self-paced tutorials.